Client Feedback - Harris Legal

How satisfied were you with your overall experience with Harris Legal?

Please rate the following aspects of your experience:

	Very Difficult	Difficult	Neutral	Easy	Very Easy
Communicating with our team	Very DifficultCommunicating with our team Very Difficult	DifficultCommunicating with our team Difficult	NeutralCommunicating with our team Neutral	EasyCommunicating with our team Easy	Very EasyCommunicating with our team Very Easy
Understanding my rights and options	Very DifficultUnderstanding my rights and options Very Difficult	DifficultUnderstanding my rights and options Difficult	NeutralUnderstanding my rights and options Neutral	EasyUnderstanding my rights and options Easy	Very EasyUnderstanding my rights and options Very Easy
Getting updates about my case	Very DifficultGetting updates about my case Very Difficult	DifficultGetting updates about my case Difficult	NeutralGetting updates about my case Neutral	EasyGetting updates about my case Easy	Very EasyGetting updates about my case Very Easy
Accessing documents or information	Very DifficultAccessing documents or information Very Difficult	DifficultAccessing documents or information Difficult	NeutralAccessing documents or information Neutral	EasyAccessing documents or information Easy	Very EasyAccessing documents or information Very Easy
Getting timely responses to my questions or concerns	Very DifficultGetting timely responses to my questions or concerns Very Difficult	DifficultGetting timely responses to my questions or concerns Difficult	NeutralGetting timely responses to my questions or concerns Neutral	EasyGetting timely responses to my questions or concerns Easy	Very EasyGetting timely responses to my questions or concerns Very Easy
Feeling confident in the team handling my case	Very DifficultFeeling confident in the team handling my case Very Difficult	DifficultFeeling confident in the team handling my case Difficult	NeutralFeeling confident in the team handling my case Neutral	EasyFeeling confident in the team handling my case Easy	Very EasyFeeling confident in the team handling my case Very Easy

What Went Well

What Was Challenging

Who on our team stood out—positively or negatively—and why?

Would you be open to us using part of your feedback in our marketing (e.g., on our website)?

Yes, and you may use my first name or initals and city
Yes, you may share my comments anonymously
No, please keep my comments private

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